FAQ

Our products combine premium materials, expert craftsmanship, and modern design aesthetics. Each piece is created to reflect both timeless elegance and contemporary fashion trends.

Yes. Every V Dream product is 100% authentic and designed exclusively by our team. We ensure the highest standards of quality and originality in every collection.

Yes. We offer worldwide shipping. Shipping rates and delivery times vary depending on your location. You can view estimated delivery details at checkout.

Orders are typically processed within 1–3 business days. Delivery within Malaysia usually takes 3–5 working days, while international shipping may take 7–14 working days depending on destination.

Once your order is shipped, you will receive an email or SMS with a tracking number and a link to track your shipment in real time.

You can reach our support team via email at support@v-dream-hz.com or through the Contact Us form on our website. Our customer service hours are Monday–Friday, 9 AM – 6 PM (GMT+8).